Alternative Dispute Resolution

In the event of a dispute, the consumer may resort to an Alternative Dispute Resolution Entity:

Lisbon Consumer Dispute Arbitration Centre

http://www.centroarbitragemlisboa.pt

Vale do Ave Consumer Conflict Arbitration Center/Arbitration Court

http://www.triave.pt

CIAB – Consumer Information, Mediation and Arbitration Center (Consumer Arbitration Court)

http://www.ciab.pt/pt

CNIACC – National Center for Information and Arbitration of Consumer Conflicts

https://www.cniacc.pt/pt/

Consumer Conflict Arbitration Centre of the District of Coimbra

http://www.centrodearbitragemdecoimbra.com

Algarve Consumer Conflict Information, Mediation and Arbitration Centre

http://www.consumoalgarve.pt

Porto Consumer Information and Arbitration Centre

http://www.cicap.pt

Madeira Consumer Dispute Arbitration Centre

https://www.madeira.gov.pt/cacc

More information on the Consumer Portal

www.consumidor.pt